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ATRA Certified Technicians

ATRA Certified Technicians

ATRA is a nationally recognized association that encourages technical competency and a high standard of professionalism in th...

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Customer Testimonials

The Smiths Falls Transmission and Automotive Inc. staff of transmission service & repair technicians and management realize that our auto repair customers are the most valued asset of our auto repair shop. We are always happy to receive testimonials from shop customers and equally happy to share their feedback with you!

"Smiths Falls Transmission is the most amazing garage. Wonderful guys that do their best to get you back on the road if you have a break down!!"
Ruthie Bullock, Rotating Rug Rental from Smiths Falls
These guys are awesome use them all the time. They are the best in the business honest and fair. Barry, Brad and Bart are awesome!
Jake Dixon from Ottawa, ON
I had my transmission flushed awhile back. These guys we're very professional, efficient, my vehicle promised when ready. I was very happy. They even looked under my vehicle while on the hoist looking for anything out of ordinary. Great service! Great people.
Dacin J. from Smiths Falls
"Drivers in the Smiths Falls area have a great “full service automotive” location to take their much enjoyed vehicles to for maintenance and repair; My much enjoyed vehicle is a 1999 Jeep TJ with 529000 km. on the clock and Barry (the oldest) and Bart (in the middle) and Brad (the youngest and interestingly the tallest) are the Smiths Falls Transmission Team that have been instrumental in maintaining and yes, fixing my Jeep with new parts as items have worn out; Professionals with an in-depth automotive knowledge, who provide the facts and perform efficient and cost effective maintenance and repair services, that’s them; They all go the extra mile to ensure that things are done right and that we as vehicle owners are valued members of the Smiths Falls Transmission Team; My most recent visit (October 2019) involved a general transmission servicing during which a worn out steering box and lower steering shaft was detected; Barry searched to find the lowest cost new replacement parts, these were delivered the next morning and I was on the road by lunchtime; I’m looking forward to another 250, 000 km of driving pleasure; My thanx to Barry, Bart and Brad, they are a hometown team that is customer focussed."
Dave P. from Westport
"Always count on honest service and advice from Barry,Brad and Bart!"
J.C Thomas from Smiths Falls
A person I have dealt with many times and continue to do so, is my mechanic Barry from Smiths Falls Transmission. While his appearance is tidy and clean, he is is not dressed as one would think a professional would be. Being a professional means more to me. When I take my vehicle to get serviced, I know I can trust Barry to get the job done. He is qualified in his trade. He continues learning by going to seminars and taking courses. His accreditations are visible upon entry into his shop (as is his employees's). Not only is Barry skilled, but he has his customers needs and safety at heart. Barry takes the time to discuss what work needs to be done. He ensures I know what needs to be done, and at what cost. He does not try to do more work that needs to be done. He is honest and is not out to make a quick buck. I know when my car is in the shop, I can trust the work is being done properly. I know Barry has the training, and the skill to fix my vehicle. He stands by his work. I truly value his ethic, kindness and honesty. He does not treat me differently because I am a woman, as is the case with some mechanics. For me professionalism is not just about their fancy look, or place of business. I do not need to sit on a leather chair and be served gourmet coffee or sparkling water as I wait. To me, when professionals do that, they are truly trying to make up for a lack of something. Too much flash makes me question their abilities and honestly right from the start. What makes me consider someone a professional is their training and ability. It is how they conduct their business, treat and communicate with their customers. If I feel valued and heard as a customer that makes me trust them. Those are qualities of a real professional.
Michelle M. from Perth, ON
"My car died on Main Street in Smith Falls yesterday. I was recommended by Kitley Collision who towed our car and were there in less than 30min (amazing in itself) and fantastic rate for the tow. I go into SF Transmission and a great young lady Mechanic met me and welcomed us. She took the car the Jenn took over and set everything up. They gave us a great fair price and didn't disappoint. car was ready today by 11am. Thanks both companies for your fantastic service. Highly recommend both. Thanks to the couple in Smith Falls that without hesitation pulled his Pick up and boosted just to make sure it was the Alternator."
Shawn Longlad from Smiths Falls
"The team at Smiths Falls Transmission were excellent to work with from start to finish - kind, professional, and efficient. Highly recommend!"
Nick T from Smiths Falls
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